3BAfJA1ju8ukmeIaU8UCKY {"title":"Eat24 - Order Status","pageTitle":"Check Your Order Status | Eat24","metaDescription":"Want to check on the status of your Eat24 order? Let us do it for you. Eat24's 24/7 chat and order status live support will track your order and give you an ETA for your delivery >>>","permalink":"help/order-status","layout":"nested-page","linkedData":[{"sys":{"type":"Link","linkType":"Entry","id":"5t7r4Rh02cgICeiQMoEs6s"}},{"sys":{"type":"Link","linkType":"Entry","id":"2lKkdmq5pScSYcI0W0wMS8"}},{"sys":{"type":"Link","linkType":"Entry","id":"XKz1eaAAOig6o0cwk2SUe"}}],"hasContentOnlyVersion":true,"staticPage_fullBleed":true,"brand":"eat24","staticPage_analytics":{"sys":{"type":"Link","linkType":"Entry","id":"6MXe6qN2eWW2iCeWgeIiS0"}}}

Order Status

Want to know your order's status?

We know stellar service can take your meal from delicious to divine. That's why we're on standby 24/7 to check your order status, connect the restaurant, add those crispy spring rolls to your order - whatever.
Just email, call, or message us.

FAQs

Did my order go through?

Right about... now, you should be receiving a confirmation email from us. It will include your estimated delivery time, plus a link that lets you track your order status in real time as it comes to you.

Who will deliver my order? Elves?

In most cases, one of the restaurant's delivery drivers will deliver your order. Keep in mind, some restaurants don't have their own drivers and use a third-party delivery service, which could take longer. Sorry, no elves.

When will I receive my order?

Once you place your order, you'll receive a confirmation email from us. It will include your estimated delivery time, plus a link that lets you track your order status in real time as it comes to you.

The estimated delivery time shows 30 - 45 min. What's the holdup?

The restaurant estimates your delivery time based on the number of drivers they have and the delivery territories they set up in our system. Keep in mind, there could be delays due to heavy traffic, bad weather, hamster parades, Hoverboard sightings, or an alien invasion. Excluding unforeseeable conditions like these, we promise your food will arrive as soon as possible.